Frequently Asked Questions

Can I get a donation receipt?

Even though Cemora shares its profits by donation to selected NGOs, your purchase is not a direct donation to the NGOs, therefore, we cannot issue a donation receipt.

However, you can visit the linked NGO's website to make direct donations of course regardless.

How are profits shared with partnering NGOs?

Cemora aims to donate as much of its profits as possible to the partnering NGOs. As we have fixed and variable costs ourselves, these will be covered with the profits generated by selling the rings. To cover unforseen costs also, we have a saving account to ensure stability.

To ensure that all costs and profits are transparently displayed, we dedicated one whole "impact" tab solely for that purpose, as well as signed agreements with the partnering NGOs to show their actual spendings of donations made to them.

How do we choose our partners?

Partnering NGOs are chosen carefully as we want to guarantee transparency and strong relationships to ensure to the customers that donations reach the causes fully and directly with the biggest possible impact.

Hence, all NGOs were visited in person to make sure the above mentioned criteria are met.

What's my ring size?

Please print out the Ring Sizer template on the Product Page or compare the size of a ring you already own.

How do I connect my ring to my bank account?

Please follow the instructions on the flyers that came along with your ring or visit our Product Page to find the flyers there.