Terms of service

Introduction

These Terms & Conditions govern your use of our website, products, and services. By accessing or purchasing from Cemora.eu, you agree to these terms. If you do not agree, please refrain from using our site.

Product Use & Eligibility

Cemora rings are intended for personal use and charitable engagement. You must be at least 18 years old to make a purchase. By placing an order, you confirm that all information provided is accurate and complete.

Orders & Payments

  • All prices are listed in EUR and include applicable taxes unless stated otherwise.
  • Payments are processed securely via third-party providers. Cemora does not store credit card details.
  • We reserve the right to cancel or refuse any order at our discretion, including in cases of suspected fraud or misuse.

Shipping & Delivery

  • We ship worldwide. Delivery times vary by location and carrier.
  • You will receive tracking information once your order is dispatched.
  • Cemora is not responsible for delays caused by customs, natural events, or third-party logistics.

Returns & Refunds

  • You may return unused rings within 30 days of delivery for a full refund.
  • Items must be in original condition and packaging.
  • Return shipping costs are the responsibility of the customer unless the item is defective.

NFC Ring Functionality

  • Cemora rings include NFC technology for accessing your account, tracking donations, and receiving updates.
  • Functionality may depend on your device compatibility and internet access.
  • Cemora is not liable for third-party app issues or device limitations.

NGO Partnerships & Donations

  • Cemora does not guarantee specific outcomes or timelines for NGO projects.

Intellectual Property

All content on Cemora.eu—including logos, designs, text, and images—is protected by copyright and trademark laws. You may not reproduce, distribute, or modify any content without written permission.

Prohibited Conduct

You agree not to:

  • Use the site for unlawful purposes
  • Attempt to breach site security
  • Misrepresent your affiliation with Cemora or its partners
  • Resell or misuse Cemora products

Governing Law

These Terms & Conditions are governed by the laws of Germany. Any disputes shall be resolved in the courts of Hamburg, unless otherwise required by law.

Contact Us

For questions or concerns, reach out to:

Cemora Support Team                                     

Email: info@cemora.eu

Address: Papenhuder Straße 22, 22087 Hamburg